600 guides
Phones & tablets
Charging, screens, cameras, connectivity and software.
iPhone battery & charging 50
- iPhone battery draining fast
- iPhone won't charge
- iPhone charges slowly
- iPhone battery health declining
- iPhone gets hot while charging
- MagSafe charger not charging iPhone
- iPhone Lightning port full of lint
- iPhone USB-C port not charging
- iPhone battery percentage jumps or is inaccurate
- iPhone shuts down at random battery percentage
- iPhone won't turn on, battery seems dead
- iPhone charging cable feels loose
- iPhone barely charges overnight
- iPhone battery drains fast in standby
- iPhone stuck charging at 80 percent
- iPhone battery swellingSafety
- iPhone wireless charger not working
- iPhone shows a battery health warning message
- iPhone charging icon not showing
- iPhone only charges when powered off
- One app draining iPhone battery
- Background App Refresh draining battery
- Screen time causing fast battery drain
- 5G draining iPhone battery
- Location Services draining iPhone battery
- iPhone battery drains fast after iOS update
- iPhone charging port won't fit the cable
- Third-party iPhone charger not working
- iPhone won't charge in the car
- iPhone battery percentage seems inaccurate
- iPhone battery drains fast in cold weather
- iPhone charges then stops charging
- iPhone charging port has liquid damage
- iPhone charging cable frayed or damaged
- How much does an iPhone battery replacement cost
- Low Power Mode not helping iPhone battery
- iPhone notifications draining battery
- iPhone widgets draining battery
- FaceTime drains iPhone battery fast
- Camera app draining iPhone battery
- Bluetooth draining iPhone battery
- iPhone battery cycle count is high
- iPhone charges slowly with case on
- MagSafe case interferes with charging
- iPhone wall adapter not fast charging
- iPhone charging sound not playing
- iPhone battery drains overnight even when not in use
- Does Airplane Mode help iPhone battery life
- iPhone shows 'Not Charging' message
- iPhone Battery Health says Service Recommended
Android battery & charging 50
- Android battery draining fast
- Android phone won't charge
- Android phone charges slowly
- Android wireless charging not working
- Android battery swellingSafety
- Android phone overheating while charging
- Android USB-C port full of lint
- Android charging cable feels loose
- Android battery percentage drops suddenly
- Android shuts off at random battery percentage
- Android won't turn on, battery seems dead
- Android fast charging not working
- Android battery health declining
- One app draining Android battery
- Background apps draining Android battery
- Screen brightness draining Android battery
- 5G draining Android battery
- Location Services draining Android battery
- Android battery drains fast after a system update
- Android charging port won't fit the cable
- Third-party Android charger not working
- Android phone won't charge in the car
- Android battery percentage seems inaccurate
- Android charges then stops charging
- Android charging port has liquid damage
- Android charging cable frayed or damaged
- How much does an Android battery replacement cost
- Android Battery Saver not helping battery life
- Android notifications draining battery
- Android widgets draining battery
- Video calls drain Android battery fast
- Camera app draining Android battery
- Bluetooth draining Android battery
- Wi-Fi draining Android battery
- Android charges slowly with case on
- Wireless charger case interferes with charging
- Android wall adapter not fast charging
- Android battery drains overnight even when not in use
- Does Airplane Mode help Android battery life
- Android charging notification not showing
- Battery optimization killing Android apps in the background
- Play Store updates draining Android battery
- Google Play Services draining Android battery
- Android charging slowly when plugged into a computer
- Android battery stuck charging at 99 percent
- Android wireless charging is slow
- Samsung phone battery draining fast
- Android battery usage stats seem wrong
- Android shows 'charging cable not genuine' warning
- Android battery drains fast in cold weather
Screen & touch 50
- Cracked phone screen but touch still works
- Phone screen shattered and touch stopped working
- Phone touchscreen completely unresponsive
- Phone has ghost touches or phantom taps
- Phone touch not working in one area or corner
- Vertical or horizontal lines on phone screen
- Phone screen is black but phone still makes sounds
- Phone screen flickering
- Phone screen stuck dim and won't brighten
- Phone screen has burn-in or ghost image
- Screen protector has bubbles
- Phone screen has a color tint or discoloration
- Phone screen randomly goes black then comes back
- Phone touchscreen feels delayed or laggy
- Phone screen won't rotate
- Phone screen has dead or stuck pixels
- Phone screen has pressure marks or dark patches after squeezing
- Phone touchscreen unresponsive after getting wet
- Phone touch stopped working after a drop but glass isn't cracked
- Phone screen goes black during calls and won't come back
- Phone screen backlight failed but touch still works
- Phone screen glass is separating or lifting from the frameSafety
- Phone only registers one touch at a time (multi-touch not working)
- Phone screen freezes during use
- Phone screen stuck with a warm yellow blue-light filter
- Phone screen goes black or slow in cold weather
- Phone screen unresponsive only while charging
- Phone's True Tone or color calibration not working
- Phone touchscreen doesn't work well with a screen protector on
- Phone screen keeps waking up on its own
- Phone's always-on display isn't showing
- Phone screen bezel or edge is separating from the frame
- Phone screen registers touches from case or pocket
- Phone's under-screen fingerprint sensor not working
- Phone screen crack keeps spreading over time
- Phone touchscreen stopped working after a software update
- Phone screen hard to see in bright sunlight
- Phone screen has oil or residue trapped under the glass
- Is it safe to keep using a phone with a cracked screen
- What to expect when getting a phone screen replaced
- Phone display shows fine but digitizer (touch) doesn't work
- Phone screen won't turn on but charging indicator light works
- Phone screen shows static or snowy noise pattern
- Phone screen bulging from a swollen batterySafety
- Phone screen or glass cracked near the camera lens
- Phone screen colors look off after a screen replacement
- Phone screen goes black only during video playback
- Phone screen doesn't respond to touch in one specific app
- Phone screen animations look laggy or choppy
- Phone screen has scratches and needs care
Camera 50
- Phone camera app won't open
- Phone camera shows a black screen instead of a preview
- Phone camera app crashes immediately after opening
- Phone camera takes blurry photos
- Phone camera blurry only on close-up shots
- Phone camera keeps hunting for focus and won't lock
- Phone camera flash not working
- Phone front (selfie) camera not working
- Phone front camera is blurry or soft compared to the rear camera
- Phone rear (back) camera not working
- Phone camera lens is scratched
- Condensation or fog inside the phone camera lens
- Dust or debris visible under the phone camera lens glass
- Phone photos show dark spots or smudges
- Phone camera app freezes while in use
- Phone photos come out dark or underexposed
- Phone photos come out overexposed or too bright
- Phone camera won't switch between wide, telephoto, or ultra-wide lenses
- Phone camera zoom not working
- Phone camera photos and video look shaky, stabilization not working
- Phone camera won't record video
- Phone camera video recording looks choppy or laggy
- Phone camera video has no sound
- Phone camera says storage full and won't take photos
- Phone shows 'Camera failed' or similar error message
- Phone camera slow-motion or burst mode not working
- Phone camera night mode not working or not appearing
- Phone camera portrait mode blurs the wrong areas or edges look off
- Camera app says it can't connect because it's in use by another app
- Phone camera grid lines or HDR settings missing
- Phone camera photos have off or washed-out colors
- Phone camera lens cover glass is cracked
- Phone camera bump or lens ring is loose or lifting
- Phone camera shutter button unresponsive, won't take a photo
- Phone camera photos save as blank, black, or corrupted files
- Phone camera panorama mode not working
- Phone camera won't scan QR codes
- Phone camera says it's overheating or needs to cool down
- Third-party apps can't access the phone camera
- Phone Live Photos or Motion Photos not working
- Phone camera video shows flickering bands under LED or fluorescent lights
- Phone camera lens has liquid or moisture visible inside from water damage
- Phone rear camera glass is shattered but phone otherwise works
- Phone camera autofocus motor makes clicking or noisy sounds
- Phone camera timer or self-timer not working
- Phone photos don't show up in the camera roll or gallery after taking them
- Phone camera slow to open or shutter lag between tapping and capture
- Phone camera app shows permission denied or camera access disabled
- Phone camera shows a green or purple tint in photos or video
- Phone camera photos save sideways or in the wrong orientation
Audio & calls 50
- iPhone has no sound during calls
- iPhone mic doesn't work on calls
- Callers can't hear me on Android phone
- Phone speaker crackling or distorted sound
- Phone stuck in headphone mode
- Phone calls keep dropping
- iPhone voicemail not working
- Android voicemail not working
- Echo or feedback during phone calls
- AirPods mic doesn't work on calls
- Bluetooth headset mic not working on calls
- iPhone speakerphone not working
- Phone doesn't ring for incoming calls
- Audio delay or lag on FaceTime or video calls
- Phone audio sounds choppy or robotic during calls
- Only one earbud works during calls
- iPhone calls go straight to voicemail
- Android calls go straight to voicemail
- Car Bluetooth call audio is choppy or cutting out
- Hard to hear phone calls in noisy places
- Static noise on phone calls
- iPhone call volume too low
- Android call volume too low
- Can't hear caller but they can hear me
- Phone speaker makes a buzzing noise
- Phone has no dial tone or ring when calling out
- Wi-Fi calling not working
- Caller hears their own voice echoed back to them
- Phone call sound only comes from one side or channel
- Siri or voice assistant can't hear me
- Call quality is bad on a brand new phone
- Voice sounds robotic or metallic on calls
- Group call audio cutting out or overlapping
- iPhone mic sounds muffled with a case on
- Loud hissing or background noise on calls
- Phone audio cuts out randomly during calls
- Can't hear audio on FaceTime calls
- Phone dropped in water, now has no call sound
- Mic not working in video calling apps but works on calls
- Can't hear or play back voicemail messages
- Loud pop or click sound at start of calls
- Phone call audio only plays through Bluetooth even when disconnected
- Call recording has no sound or is one-sided
- Call audio sounds tinny or too sharp
- Can't hear hold music or automated menus clearly
- Call audio problems started after a software update
- Mic picks up loud wind noise during outdoor calls
- Phone or calling app crashes during calls
- Can't adjust volume during a call
- Static noise on calls only while phone is charging
Wi-Fi, cellular & Bluetooth 50
- iPhone won't connect to Wi-Fi
- Android phone won't connect to Wi-Fi
- Phone shows no service or 'searching'
- Phone has slow 5G or LTE data speeds
- Bluetooth device won't pair with phone
- Phone hotspot not working
- Phone GPS location is inaccurate
- Apple Pay not working at checkout
- Google Pay not working at checkout
- Phone connected to Wi-Fi but no internet
- Bluetooth keeps disconnecting from phone
- Phone Wi-Fi is much slower than other devices
- Phone doesn't detect any Wi-Fi networks
- Phone NFC not working
- Phone stuck in Airplane Mode
- Phone hotspot keeps dropping connected devices
- Phone won't connect to car Bluetooth
- eSIM won't transfer or activate on new phone
- Text messages won't send
- iMessage won't activate
- Phone loses signal in a specific location
- Cellular data not working even with signal bars showing
- AirDrop or Nearby Share not working
- Wi-Fi Calling has poor call quality
- Phone won't switch networks when traveling
- Bluetooth connects for audio but not for other functions
- Wi-Fi Calling won't set up due to emergency address error
- Android Auto or CarPlay won't connect
- VPN is blocking internet or app access on phone
- Hearing aids won't connect to phone via Bluetooth
- Phone won't connect to smartwatch
- Phone shows no service after switching carriers or buying used
- Phone takes a long time to connect to known Wi-Fi networks
- Can't share Wi-Fi password between phones
- Phone shows wrong signal type (3G instead of 5G/LTE)
- USB tethering not working
- Signal doesn't fully return after turning off Airplane Mode
- Phone can't find a previously working Bluetooth speaker
- Suspected carrier-wide outage affecting service
- Wi-Fi Direct or screen mirroring not connecting
- Phone can't connect to a Wi-Fi printer
- Phone won't connect to hotel or guest Wi-Fi
- Shared location not updating between phones
- Emergency SOS feature not working as expected
- Second SIM or eSIM not working in dual SIM phone
- Cell signal booster isn't improving reception
- Notifications arrive late or not at all
- Phone has data but can't make or receive calls
- Phone keeps switching between Wi-Fi networks unexpectedly
- Can't send photos or videos in text messages
Apps & performance 50
- One app keeps crashing or force-closing
- Phone is running slow or laggy
- Phone storage is full
- App won't download or install
- Notifications aren't coming through
- Keyboard is laggy or slow to type
- Phone is frozen or completely unresponsive
- App is stuck loading or spinning forever
- App shows a black screen when opened
- Phone gets hot while using apps
- App won't update
- One app is draining the battery fast
- Can't delete or uninstall an app
- Phone got slow after a software update
- App icon disappeared from the home screen
- Phone restarts randomly on its own
- App says it needs a permission it already has
- Battery percentage jumps or drops suddenly
- An app is using too much mobile data
- Apps take a long time to open
- Can't log into an app
- Storage shows a large 'Other' or 'System Data' category
- App data isn't syncing across devices
- Games lag or stutter on the phone
- Home screen widgets aren't updating
- Scrolling feels laggy or choppy in apps
- Storage still shows full after deleting files
- Camera app is slow to open
- App won't play audio or sound
- Too many apps running in the background
- App shows outdated or old information
- App drains battery even when not in use
- Touchscreen doesn't respond correctly in one app
- App won't open after updating it
- Apps crash right after restarting the phone
- Video or streaming app buffers constantly
- Apps crash or misbehave only on Wi-Fi
- Apps are slow specifically on cellular data
- App freezes or crashes during a video call
- Search inside an app isn't returning results
- Apps take a long time to close or switch
- Can't find a file after downloading it in an app
- Autocorrect is aggressive, wrong, or stopped working
- In-app purchase or subscription isn't going through
- One app is using an unusually large amount of storage
- Dark mode looks broken or inconsistent in an app
- Can't share content from an app to another app
- Notification sound is wrong or missing for one app
- App download progress bar is stuck at a percentage
- Fingerprint or face unlock isn't working inside a specific app
Software & updates 50
- iPhone stuck on the Apple logo (boot loop)
- Android phone stuck in a boot loop
- Software update fails to install
- iCloud backup isn't working or completing
- Google/Android backup isn't working or completing
- Forgot phone passcode and locked out (legitimate owner)
- Phone shows 'disabled' after too many wrong passcode attempts
- Factory reset won't complete or gets stuck
- Phone won't restore from a backup
- Phone stuck on the setup/activation screen
- Phone shows the wrong date or time
- Phone shows different storage capacity than expected
- iPhone stuck in recovery mode or DFU mode
- Phone lost data or settings after an update
- Can't sign into Apple ID
- Can't sign into Google account
- Update process itself fills up storage or gets stuck due to space
- Apps are missing or not reinstalling after a restore
- Two-factor authentication codes aren't arriving or working
- Phone shows 'No SIM' after a software update
- Cloud storage (iCloud/Google) shows full
- App store itself won't open
- Software update isn't showing up as available
- Phone language or region is wrong after a reset
- Phone won't turn off normally
- Phone keeps prompting for a carrier settings update
- Phone stuck 'verifying update' or 'preparing update'
- Find My iPhone / Find My Device isn't working
- Previously purchased apps or content are missing
- Apps are restricted or blocked by parental controls unexpectedly
- Photos aren't syncing to iCloud or Google Photos
- VPN or work profile is blocking apps or features
- App permissions reset after a major OS update
- Emergency SOS or emergency call triggered accidentally
- Photos disappeared or show as low-quality after enabling storage optimization
- App data appears corrupted, causing crashes only for that account or file
- eSIM transfer to a new phone failed
- Data usage shown on phone doesn't match carrier's numbers
- App icon looks wrong, generic, or outdated
- App shows a license or subscription expired error unexpectedly
- Permission is permanently denied and the app won't ask again
- App store shows apps or prices for the wrong country
- Setting up a used phone asks for the previous owner's account
- Android phone shows Factory Reset Protection (FRP) lock
- Text messages didn't transfer to a new phone
- Contacts are missing after switching phones or accounts
- Installed a beta software update and now things are unstable
- Can't clear storage used by a built-in system app
- Phone crashes constantly even after a factory reset
- Battery drains much faster right after a software update
Physical & water damage 50
- Phone fell in water
- Phone fell in toilet
- Phone screen cracked
- Spiderweb crack from a corner drop
- Phone back glass shattered
- Back glass lifting or peeling offSafety
- Phone bent or warped
- Phone dropped and won't turn on
- Power button not working
- Power button stuck in the pressed position
- Volume buttons not working
- Mute switch stuck on iPhone
- SIM tray won't eject
- SIM tray stuck inside the phone
- Charging port not working
- Lint stuck in charging port
- Charging port pins bent or damaged
- Swollen battery bulgeSafety
- Camera lens cracked
- Camera lens scratched
- Phone frame dented or bent
- Buttons feel mushy or unresponsive
- Speaker sounds muffled after getting wet
- Microphone not working after a drop
- Screen lifting or separating from the frameSafety
- Liquid damage indicator triggered
- Corrosion inside the charging port
- Deep scratches on the screen
- Phone case stuck and won't remove
- Headphone jack not working
- Home button unresponsive
- Fingerprint sensor stopped working
- Face unlock not working after a screen repair
- Water trapped in speaker grille
- Phone dropped in saltwater or the ocean
- Screen unresponsive or ghost-touching after a drop
- Camera bump glass cracked
- Phone overheating after a drop
- Rattling noise inside the phone after a drop
- Phone won't charge after getting wet
- Button stuck and won't pop back out
- Screen flickering or showing lines after a drop
- Loose glass shards on a cracked screen
- Dust buildup in ports and openings
- Weak signal or dropped calls after a drop
- Battery drains fast after a drop
- Camera shaky or blurry after a drop (image stabilization issue)
- Charging cable fits loosely in the port
- Screen partially popped out of the frameSafety
- Condensation or fog under the camera lens
Tablets 50
- Tablet won't turn on
- Tablet won't charge
- Tablet charges very slowly
- Tablet battery drains fast
- Apple Pencil won't pair
- Apple Pencil not charging
- Apple Pencil lags or feels jittery
- Stylus not working on Android tablet
- Keyboard case won't connect
- Some keys on the keyboard case don't type
- Smart connector not working
- Tablet is slow or laggy
- Apps keep crashing
- App store won't download apps
- Tablet storage is full
- Frozen screen or unresponsive tablet
- Tablet won't charge past a certain percentage
- Tablet stuck on logo or boot loop
- Touch screen unresponsive
- Tablet screen cracked
- Tablet Wi-Fi won't connect
- Tablet Bluetooth won't pair
- Kindle Fire won't turn on
- Kindle Fire frozen
- iPad black screen but sounds still play
- iPad storage full of 'Other' data
- Android tablet slow after an update
- Keyboard case hinge loose or floppy
- Smart cover won't wake or sleep the screen
- Screen rotation not working
- Tablet speaker has no sound
- Tablet microphone not working
- Tablet camera not working
- Tablet overheats while charging
- Tablet charging port feels loose
- Tablet battery swollenSafety
- Forgot tablet passcode
- iPad stuck on Activation Lock
- Android tablet locked with Factory Reset Protection
- Apps won't update
- Split-screen or multitasking not working
- External keyboard has typing lag
- Stylus pairs but doesn't draw on screen
- Battery percentage jumps around unexpectedly
- Previous app purchases not showing up
- Tablet restarts randomly
- Locked out by parental controls or screen time settings
- Screen mirroring to TV not working
- Cellular data not working on a SIM tablet
- Backup or restore keeps failing
Smartwatches & wearables 50
- Smartwatch won't pair with phone
- Smartwatch battery draining too fast
- Smartwatch won't charge
- Smartwatch heart rate reading is inaccurate
- Smartwatch not showing phone notifications
- Smartwatch band or strap broken
- Smartwatch got wet or water damaged
- Smartwatch screen cracked or scratched
- Smartwatch won't turn on at all
- Smartwatch GPS location is inaccurate
- Smartwatch Bluetooth keeps disconnecting
- Smartwatch step counter not working
- Smartwatch sleep tracking is inaccurate
- Smartwatch frozen or unresponsive
- Smartwatch software update stuck or failed
- Smartwatch band causing skin irritation
- Smartwatch charger or dock not working
- Smartwatch won't sync data with phone
- Smartwatch shows wrong time or date
- Smartwatch app keeps crashing
- Smartwatch speaker or microphone not working
- Smartwatch screen won't wake on wrist raise
- Always-on display draining smartwatch battery
- Smartwatch fall detection giving false alarms
- Smartwatch ECG feature not available or not working
- Smartwatch blood oxygen (SpO2) reading inaccurate
- Smartwatch vibration or haptic alerts not working
- Smartwatch touchscreen unresponsive or inaccurate
- Cellular smartwatch not connecting to network
- Smartwatch band pin stuck or won't release
- Smartwatch band too loose or too tight
- Smartwatch screen scratched
- Smartwatch won't hold a charge overnight
- Smartwatch workout not tracking correctly
- Smartwatch music won't play or sync
- Smartwatch contactless payment (NFC) not working
- Fitness tracker won't sync to app
- Fitness tracker band or clasp cracked
- Fitness tracker battery swollen or bulgingSafety
- Smartwatch factory reset not working
- Smartwatch stuck on logo screen
- Smartwatch app store not loading or downloading apps
- Smartwatch voice assistant not responding
- Smartwatch display flickering
- Smartwatch feels hot or overheating
- Smartwatch won't connect to Wi-Fi
- Lost smartwatch and Find My/tracking not working
- Can't set up a used or second-hand smartwatch
- Kids' smartwatch or family setup mode not working
- Smartwatch battery percentage jumps or is inaccurate
SIM, texts & accounts 50
- Phone says SIM not detected
- SIM card locked, asking for PUK code
- eSIM transfer to new phone failed
- eSIM won't activate on phone
- Text messages not sending
- Not receiving text messages
- iMessage not working or not activating
- iMessage activation stuck after switching phones
- RCS messaging not working
- Texts showing as green bubbles instead of blue
- Group text messages not working
- Getting a lot of spam or robocalls
- How to block robocalls effectively
- Apple ID sign-in keeps failing
- Google account sign-in keeps failing
- Two-factor authentication code not arriving
- Verification code not received for app or account
- Phone number not transferring (porting) to new carrier
- New phone has no signal
- Phone shows no service or no signal bars
- Voicemail not working or not set up
- Forgot voicemail password or PIN
- Call forwarding not working
- Wrong caller ID or name showing on calls
- Mobile data not working despite having signal
- Unexpected roaming charges on phone bill
- SIM card physically damaged
- SIM card is the wrong size for phone
- Dual SIM not working correctly
- eSIM limit reached, can't add another
- Carrier settings update stuck or failing
- Locked out of phone carrier account
- Forgot Apple ID password
- Forgot Google account password
- Account recovery process failed
- Unexpected subscription or phone bill charge
- Family Sharing or family plan features not working
- iCloud storage full, backups or photos not syncing
- Google account storage full, backups or Gmail not working
- Suspect a SIM swap scam happened
- Phone number hijacked or stolen
- Getting a lot of spam or phishing texts
- Blocked contact's calls or texts still getting through
- Photos or videos not sending in text messages (MMS)
- Someone can't join a group iMessage
- New SIM stuck in 'activation pending'
- Prepaid phone balance not updating after payment
- eSIM lost or disappeared after factory reset
- Phone shows 'SIM failure' error
- Can make calls but can't receive them