Symptoms
- Small glass pieces feel loose or shift when touched
- Sharp edges around the crack
- Risk of shards falling off entirely
Likely causes
- CommonSevere impact shattering the glass into separate piecesA hard drop can crack glass into a pattern that includes fully detached fragments.
What to do
- Stop using the phone with bare hands until the shards are secured.
- Carefully collect any already-detached pieces and dispose of them safely (wrapped, in a hard container) to avoid injury.
- Apply strong clear packing tape over the entire cracked area to bind the remaining shards in place.
- Avoid swiping or pressing near the loose shards to prevent them from cutting your finger or falling into the phone's internals.
- Get the screen replaced as soon as possible — this is not a safe long-term condition.
Tools and parts
- Packing tape
- Gloves (optional, for handling shards)
Replacement screen assemblySearch: “screen replacement for your model”
When to call a pro
Get this repaired promptly — a shattered screen with loose shards is both a cut risk and lets in dust and moisture.
Safety
Use caution
Loose glass shards can cut skin; handle with care, tape them down, and avoid running fingers across the cracked area.