Stop
A screen popping out of its frame is a strong sign of a swollen, potentially hazardous battery. Stop charging and using the phone immediately, avoid pressing or prying on it, and get it serviced the same day.
Symptoms
- One edge or corner of the screen sticks up above the frame
- Phone doesn't lie flat
- May be accompanied by the phone feeling thicker in that area
Likely causes
- CommonSwollen battery pushing the screen outwardThis is by far the most common cause of a screen physically popping out of place.
- PossibleImpact that broke the adhesive sealA hard drop can separate the screen from the frame without a battery issue.
What to do
- Power off and stop charging the phone right away.
- Do not press the screen back into place — this can puncture a swollen battery.
- Do not attempt to pry the screen off yourself.
- Place the phone somewhere safe, away from flammable materials, until you can get it serviced.
- Take it to a repair shop the same day; this is usually treated as a safety issue, not a routine repair.
When to call a pro
See a repair shop or battery specialist immediately; do not try to push the screen back down or remove the battery yourself.
Safety
Stop
A screen popping out of its frame is a strong sign of a swollen, potentially hazardous battery. Stop charging and using the phone immediately, avoid pressing or prying on it, and get it serviced the same day.