Symptoms
- Spiderweb cracks or missing chunks on the back panel
- Sharp edges around camera cutout
- Case fits loosely if it relied on the glass shape
Likely causes
- CommonDrop landing back-firstGlass backs are common on phones with wireless charging and crack easily on hard surfaces.
- PossiblePressure from a tight pocket or bagCan crack the glass without a drop, especially near the camera bump.
What to do
- Cover any sharp edges with tape so you don't cut your hands or bag lining.
- Check that the camera lens itself isn't cracked — that's a separate, more urgent issue.
- Keep the phone in a case to hold glass fragments together until repaired.
- Avoid wireless charging until repaired if glass near the coil is missing, since debris could get in.
- Get the back glass replaced at a repair shop — this typically requires special tools to avoid damaging the battery underneath.
Tools and parts
- Tape
- Protective case
Back glass replacement panelSearch: “back glass replacement for your model”
When to call a pro
Have a professional replace back glass — it's usually laser-welded or glued to the frame and battery, and DIY attempts risk battery punctures.
Safety
Use caution
Broken glass edges are sharp; wear gloves or use tape before handling.