Symptoms
- Slow-motion option doesn't appear or produces normal-speed video
- Burst mode doesn't capture multiple rapid shots
- Feature worked before and stopped
- Option greyed out in the camera app
Likely causes
- CommonInsufficient light for high frame rate slow-motionSlow-motion needs a lot of light since it captures many frames per second; low light can disable or degrade it.
- CommonLow storage space preventing high-frame-rate captureSlow-motion and burst files are large and need free space to record.
- CommonSetting not selected correctly in the camera appSlow-motion and burst are often separate modes you must swipe or tap to select.
- PossibleFeature disabled due to overheatingHigh frame rate capture generates heat and can be restricted when the phone is warm.
What to do
- Make sure you've selected the slow-motion or burst mode specifically, not just standard video or photo mode.
- Move to a brighter area, since slow-motion needs strong light.
- Free up storage space.
- Let the phone cool down if it's been in heavy use.
- Restart the phone and check for a software update.
- Try holding the shutter button longer for burst mode, since some phones require a press-and-hold.
When to call a pro
A repair shop isn't usually needed; this is a settings, lighting, or storage issue.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.