Symptoms
- Cable only charges at a certain angle or not at all
- Visible bent metal contact inside the port
- Cable feels wobbly when inserted
Likely causes
- CommonCable inserted at an angle repeatedlyForcing a cable in the wrong way gradually bends the internal contact.
- PossibleImpact from a drop on the port edgeA fall can misalign or crush the port's internal pins.
What to do
- Stop trying to force a cable into the port — this can bend the pins further or damage the cable.
- Look inside with a flashlight to confirm whether a pin is visibly bent or pushed in.
- Do not attempt to straighten pins yourself with metal tools; they are delicate and easy to snap.
- Try wireless charging temporarily if your phone supports it.
- Take the phone to a repair shop, since bent pins usually require replacing the entire port assembly.
Tools and parts
- Flashlight
Charging port flex cable assemblySearch: “charging port replacement for your model”
When to call a pro
This is a job for a repair technician — bent port pins are fragile and usually require desoldering and replacing the whole port assembly.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.