Symptoms
- No sound plays when plugging in the charger
- Charging still works normally, just silently
- Sound plays sometimes but not others
- Sound stopped after changing a setting or updating iOS
Likely causes
- CommonRinger volume turned down or mutedThe charging sound uses the ringer/alerts volume, not media volume, so a muted ringer silences it.
- CommonSilent switch (mute switch) enabledOn models with a physical or action button switch, enabling silent mode mutes system sounds including the charging chime.
- PossibleDo Not Disturb or a Focus mode activeCertain Focus settings can suppress system sounds depending on configuration.
- PossibleA settings toggle for charging sounds specifically disabledSome iOS versions include a specific option for connection sounds that may have been turned off.
What to do
- Check the physical mute switch or Action Button to make sure the phone isn't in silent mode.
- Check the ringer and alerts volume level in Settings > Sounds & Haptics and raise it if low.
- Confirm no Focus mode or Do Not Disturb setting is active that might suppress sounds.
- Restart the phone to rule out a temporary glitch.
- Test by plugging and unplugging a few times to see if it's consistent or intermittent.
- Update iOS if an update is available, since sound bugs are occasionally fixed in updates.
- Confirm the phone is actually charging properly despite the missing sound, since this is purely cosmetic.
- Don't worry about it if charging itself works fine, since the sound has no effect on charging function.
When to call a pro
This is a cosmetic sound issue with no effect on charging function or safety, and doesn't need professional repair.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.