Symptoms
- Lock screen shows 'Not Charging' instead of the normal charging icon
- Message appears with certain chargers but not others
- Battery percentage doesn't increase while connected
- Message appears alongside a liquid-detected warning
Likely causes
- CommonCharger or power source too weak for current conditionsIf the phone is actively being used heavily or the charger is low-wattage, the phone may draw more than the charger can supply, resulting in this message.
- CommonLiquid or debris affecting the port connectionMoisture or blockage can be detected and prevent charging while allowing a connection to register.
- PossibleA non-certified or damaged accessorySome third-party accessories can connect but fail to properly negotiate charging.
- PossibleExtreme temperature triggering a protective pauseVery hot or cold conditions can cause the phone to accept the connection but delay actual charging.
What to do
- Check for any liquid-detected alert alongside the message, and follow drying steps if so.
- Try a different, higher-wattage certified charger and cable.
- Close demanding apps and let the screen turn off to reduce power draw while charging.
- Move the phone to a moderate temperature environment if it's very hot or cold.
- Clean the port of any visible debris.
- Restart the phone to clear any stuck charging state.
- Test with the phone completely off to see if it charges normally that way.
- If the message persists across multiple known-good chargers with no heat, cold, or moisture involved, have the port and battery checked.
Tools and parts
- Flashlight
When to call a pro
If the message persists despite ruling out chargers, moisture, and temperature, have the phone's charging hardware inspected by Apple or an authorized repair shop.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.