Tablets

Apps won't update

Apps stuck on 'waiting' or failing to update are usually caused by storage space, a weak connection, or a stuck download queue.

Difficulty
Easy
Time
15–20 minutes
DIY cost
$0
Pro cost
$0

Symptoms

  • Update button spins or shows 'waiting' indefinitely
  • Error message when trying to update
  • Some apps update fine while others don't

Likely causes

  • CommonStorage space too low for the updateUpdates often need temporary extra space beyond the app's current size.
  • CommonWeak or unstable Wi-Fi connectionLarge updates are especially sensitive to connection drops.
  • CommonStuck download queue in the app storeA previous failed download can block new ones from starting.
  • PossibleAccount sign-in issueAn expired session can silently block updates.

What to do

  1. Check available storage and free up space if it's low.
  2. Confirm you have a stable Wi-Fi connection by loading a webpage.
  3. Pause and resume the stuck update, or cancel and restart it.
  4. Sign out of your app store account and sign back in.
  5. Restart the tablet, which often clears a stuck download queue.
  6. If a single app consistently won't update while others work fine, try deleting and reinstalling that app instead.

When to call a pro

This is a software or account issue, not something a repair shop addresses; contact the app store's support if it persists after these steps.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.