Camera

Phone camera won't record video

If photos work but video recording won't start, stops immediately, or produces no file, it's usually a storage, permission, or software issue rather than the camera hardware.

Difficulty
Easy
Time
10–20 minutes
DIY cost
$0
Pro cost
$70–$200 if a hardware fault is found

Symptoms

  • Tapping record does nothing or the timer doesn't start
  • Recording starts but stops after a second
  • No video file is saved afterward
  • Photos still work normally

Likely causes

  • CommonInsufficient storage space for video filesVideo files are large, and low storage can prevent recording from starting or continuing.
  • CommonSoftware glitch or app conflictA temporary bug can block the video recording function specifically.
  • CommonOverheating limiting video recordingVideo recording generates more heat than photos and can be restricted when the phone is warm.
  • PossiblePermission or settings restriction (e.g., microphone access denied)Some phones require both camera and microphone permission for video to start.

What to do

  1. Free up storage space by deleting unused files.
  2. Check that both camera and microphone permissions are granted to the camera app.
  3. Let the phone cool down if it's been in heavy use or direct sun.
  4. Restart the phone and try again.
  5. Try recording at a lower resolution or frame rate.
  6. Update the operating system and camera app.

When to call a pro

See a repair shop if video still won't record after freeing storage, granting permissions, cooling down, and updating software.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.