Camera

Phone camera app crashes immediately after opening

An app that opens and instantly closes is a classic sign of a software crash, usually fixed by clearing app data, updating, or restarting.

Difficulty
Easy
Time
10–20 minutes
DIY cost
$0
Pro cost
$60–$150 if hardware related

Symptoms

  • Camera app flashes open then returns to the home screen
  • Happens every time you try to open it
  • Other apps work fine
  • May have started after an update or new app install

Likely causes

  • CommonCorrupted app cache or dataLeftover data from a previous session can cause the app to crash on launch.
  • CommonSoftware bug introduced by a recent updateOccasionally an OS or camera app update ships with a launch bug.
  • PossibleConflict with a recently installed third-party appSome apps that request camera access can interfere with the default camera app.

What to do

  1. Restart the phone first, since this resolves many crash issues.
  2. Clear the camera app's cache and data through phone settings, if that option exists for it.
  3. Update the operating system to the latest version.
  4. Uninstall any recently added third-party camera-related app to see if it's conflicting.
  5. Check for a dedicated camera app update in the app store if it's separate from the OS.
  6. As a last resort, consider a backup and reset if the crash persists across all these steps.

When to call a pro

Contact the manufacturer's support or a repair shop if the app keeps crashing after all software steps, in case a hardware fault is triggering it.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.