Symptoms
- Screen stays black no matter what
- No vibration, sound, or charging light
- Held the power button with no response
Likely causes
- CommonBattery fully drainedA tablet left unused for weeks can drain so low it won't respond right away.
- CommonFrozen software needing a forced restartA hung system can look identical to a dead battery.
- CommonFaulty charger or cableA bad cable delivers no power even though the tablet itself is fine.
What to do
- Plug the tablet into its original charger and wall outlet, then wait 30–60 minutes before trying to power it on.
- Try a forced restart: hold the power button and volume down (or the combination your tablet model uses) for 15–20 seconds.
- Test with a different cable and adapter you know works on another device.
- Watch for a charging icon or a brief vibration, which means it's receiving power even without a full boot.
- If there's still zero response after an hour of charging and a forced restart, the battery or charging circuit may need professional diagnosis.
Tools and parts
- Original or known-good charger and cable
When to call a pro
If a full charge and forced restart don't bring it back, a repair shop can test the battery and charging circuit directly.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.