Symptoms
- An app closes unexpectedly right after opening
- Multiple different apps crash, not just one
- Crashes happen more often after a recent update
Likely causes
- CommonStorage space too low for the app to functionApps often need free space to cache data even just to run.
- CommonApp or operating system needs an updateOutdated apps can become incompatible with a newer OS version, or vice versa.
- PossibleCorrupted app data or cacheA single app's data can become corrupted while others work fine.
- PossibleToo little available memory from other open appsRunning many apps at once can starve a newly opened app of memory.
What to do
- Free up storage space by deleting unused apps, photos, or downloads.
- Update the crashing app from the app store, and check for a pending operating system update.
- Force close the app completely, then reopen it.
- Restart the tablet to clear memory and background processes.
- If only one app crashes, try deleting and reinstalling it to clear corrupted data (back up any local data first).
- If most or all apps crash regularly even after these steps, consider a factory reset after backing up your data.
When to call a pro
If crashes continue across many apps even after updates and a reset, a repair shop can check for a failing storage chip or memory issue.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.