Symptoms
- No charging icon appears when plugged in
- Phone only charges in certain cable positions
- Charging starts and stops repeatedly
- Screen stays black even after time on the charger
Likely causes
- CommonDebris or lint packed in the USB-C portPocket lint builds up and blocks the connector pins from making contact.
- CommonDamaged or worn charging cableFrayed or bent cables are the single most common cause of charging failure.
- PossibleFaulty wall adapter or USB portA dead outlet, weak USB port, or failed adapter won't deliver power.
- PossibleSoftware glitch preventing charge recognitionA restart often clears a stuck charging state.
- Less commonInternal charging port or battery hardware failurePhysical damage or liquid exposure can damage the port or battery connector.
What to do
- Inspect the charging port with a flashlight for lint, dust, or debris.
- Gently clean the port with a dry anti-static brush or a wooden toothpick; never use metal objects or liquids.
- Try a different cable and a different wall adapter or USB port.
- Plug into a wall outlet directly rather than a computer USB port, which charges more slowly or not at all when the phone is off.
- Restart the phone by holding the power button, or force restart per your model's method if it's unresponsive.
- Watch for the charging icon within a minute or two of plugging in.
- If nothing works, try a known-good cable and adapter from another device to isolate whether the phone or accessories are at fault.
- If the phone still won't charge with confirmed-good accessories, the port or battery likely needs professional service.
Tools and parts
- Flashlight
- Anti-static brush or wooden toothpick
USB-C charging cableSearch: “USB-C charging cable for Android”
When to call a pro
If cleaning and swapping accessories doesn't restore charging, a manufacturer service center or repair shop can inspect the charging port and battery.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.