Physical & water damage

SIM tray won't eject

A SIM tray that won't pop out is almost always a debris or alignment issue with the eject pin hole, not a broken phone.

Difficulty
Easy
Time
5–15 minutes
DIY cost
$0
Pro cost
$20–$50

Symptoms

  • Eject tool doesn't push the tray out
  • Pin hole seems blocked or too shallow
  • Tray partially opens then jams

Likely causes

  • CommonLint or dust packed in the eject holePocket debris collects in the small hole and blocks the pin from reaching the release lever.
  • PossibleTray misaligned from a dropAn impact can shift the tray slightly so it binds against the frame.
  • CommonWrong size eject tool or a bent paperclipA tool that's too thick or bent won't press the release pin straight.

What to do

  1. Use the actual SIM eject tool that came with the phone, or a straightened paperclip of the same thickness.
  2. Push straight in, firmly and steadily, rather than at an angle.
  3. If it won't budge, shine a flashlight into the hole to check for visible lint and pick it out gently with a needle.
  4. Try again after the phone has been off for a few minutes, in case the tray is just stiff.
  5. If the tray still won't eject or looks bent, stop forcing it and have a repair shop remove it safely.

Tools and parts

  • SIM eject tool or straightened paperclip
  • Flashlight
  • Needle

When to call a pro

If forcing it risks bending the tray or frame, a repair shop can extract a stuck tray without damaging the phone.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.