Screen lifting or separating from the frame

Symptoms

• Gap visible along one or more screen edges
• Screen feels loose when pressed near the edge
• May be paired with a slightly puffy feel to the phone

Likely causes

• CommonSwollen battery pushing the screen upThis is the most common and most urgent cause of a lifting screen edge.
• PossibleAdhesive failure after a screen repair or from ageScreens reattached with weak adhesive can separate over time.
• PossibleImpact damage separating the screen from its sealA hard drop can crack the internal adhesive bond.

What to do

1. Stop using and charging the phone if the lifting is paired with any puffiness.
2. Do not press the screen back down or try to glue it yourself.
3. Photograph the gap to show a technician exactly where and how much it's lifting.
4. Keep the phone away from heat, which can worsen battery swelling.
5. Take it to a repair shop promptly, since this is often a battery safety issue, not just cosmetic.

When to call a pro

See a repair shop right away; this is commonly a battery replacement, not a simple re-gluing job.

Safety