Symptoms
- Case won't budge when pulling from the corners
- Edges of the case feel gummy or warped
- Case fit felt tight even when new
Likely causes
- CommonHeat exposure warping the case slightlyLeaving a phone in a hot car or direct sun can soften and reshape plastic cases.
- CommonDust and grime built up in the seamsDebris can create a suction-like grip between case and phone.
- PossibleA case designed with an intentionally snug fitSome slim cases are simply hard to remove by design.
What to do
- Start at one corner and work your fingernail under the edge rather than pulling from the middle.
- Push the phone from the inside of the case (through the camera cutout, gently) while pulling the case outward from a corner.
- Let the phone cool to room temperature if it's been in heat, since warm plastic can grip tighter.
- Use a thin, non-metal tool like a plastic pry tool at the corner seam if fingers alone won't work.
- Avoid excessive force that could crack the case or scratch the phone's frame.
Tools and parts
- Plastic pry tool (non-metal)
When to call a pro
This rarely needs a professional, but a phone repair shop can safely remove a stuck case if you're worried about damaging the phone.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.