Symptoms
- Device doesn't show up in the Bluetooth list
- Pairing starts but fails or times out
- Was paired before and suddenly stopped connecting
Likely causes
- CommonAccessory not actually in pairing modeMany accessories need a specific button press or hold to enter discoverable mode.
- CommonAccessory already connected to another deviceBluetooth accessories often connect to only one device at a time.
- CommonOld pairing information causing a conflictA stale saved pairing can block a fresh connection attempt.
What to do
- Make sure the accessory is powered on and in pairing/discoverable mode (check its manual for the exact button combination).
- Turn off Bluetooth on any other devices the accessory might already be connected to.
- In the tablet's Bluetooth settings, forget/remove the device if it's listed, then search again.
- Restart both the tablet and the accessory.
- Move the accessory closer to the tablet, since interference or distance can prevent a stable connection.
- If pairing still fails after these steps, try pairing the accessory with a different device to confirm it's not the accessory itself that's faulty.
When to call a pro
If the tablet fails to pair with multiple different accessories that work fine on other devices, a repair shop can test the tablet's Bluetooth hardware.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.