Symptoms
- One specific app closes itself repeatedly
- App won't open at all, bouncing back to the watch face
- Crash happens right after an update
- Watch feels sluggish before the crash
Likely causes
- CommonBug in that specific app's latest versionApp updates occasionally introduce new bugs before a fix ships.
- PossibleLow storage or memory on the watchLimited watch storage can cause instability when running certain apps.
- PossibleCorrupted app data or cacheCached data from before an update can conflict with new app versions.
- Less commonIncompatibility with current watch firmwareAn app not yet updated for the newest watch software can crash.
What to do
- Force close the app and reopen it from the watch's app list.
- Restart the watch completely.
- Update the app to its latest version through the companion app's app store.
- Delete and reinstall the app, which clears any corrupted cached data.
- Check if other users report the same issue after a recent update, which points to a widespread bug rather than your device.
- Free up storage on the watch if it's nearly full.
When to call a pro
If the crash is isolated to one third-party app, contact that app's developer; if many apps crash, contact the watch manufacturer's support.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.