Symptoms
- Visible droplets or fog that doesn't clear inside the lens area
- Recent exposure to rain, a pool, a spill, or the toilet
- Camera image looks hazy, discolored, or has visible moisture streaks
- May be accompanied by other water-related symptoms like a muffled speaker
Likely causes
- CommonWater entered through a gap, port, or seal failureEven water-resistant phones can let moisture in through worn seals or unsealed ports.
- CommonSubmersion beyond the phone's rated water resistanceDepth, duration, or water type (like saltwater or soapy water) can exceed what the phone was designed to handle.
- PossibleCondensation from a temperature change misread as liquid damageSometimes what looks like liquid is actually condensation that will clear with proper drying.
What to do
- Power off the phone immediately if it isn't already off.
- Dry the outside thoroughly, including all ports and openings.
- Do not charge or power on the phone while any moisture is suspected inside.
- Place it in a dry, room-temperature, well-ventilated spot for at least 24–48 hours; avoid rice and avoid direct heat sources.
- After drying fully, power on and check the camera and other functions.
- If moisture is still visible in the lens or other issues appear, get it professionally inspected for corrosion, especially if it was submerged.
Tools and parts
- Silica gel packets (optional)
When to call a pro
See a repair shop for professional inspection and cleaning if moisture remains visible after drying, or if the phone was submerged beyond its rating.
Safety
Use caution
Never charge or power on a phone with suspected internal moisture until it has fully dried, to avoid an electrical short.