Symptoms
- Camera app shows a black screen
- Camera app crashes when opened
- Photos come out completely black or don't save
Likely causes
- CommonAnother app is already using the camera in the backgroundVideo calling or other camera apps left running can block the camera app from accessing it.
- CommonCamera permission disabled for the appPrivacy settings can silently prevent an app from accessing the camera.
- CommonSoftware glitch in the camera app itselfA simple restart often clears this.
- PossiblePhysical damage to the lens or camera moduleMore likely if this started after a drop.
What to do
- Force close all apps and reopen just the camera app.
- Check camera permissions for the app in settings.
- Restart the tablet to clear any background process holding onto the camera.
- Check for a physical crack or obstruction on the lens if this started after a drop.
- Update the camera app or operating system if an update is available.
- If the camera still shows black or crashes after these steps and there's no visible damage, it may need a professional diagnostic.
Tools and parts
Camera module replacementSearch: “camera module replacement for your tablet model”
When to call a pro
If restarting and checking permissions don't fix a black or crashing camera with no visible lens damage, a repair shop can test the camera module and its connector.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.