Symptoms
- App shows telemetry data but no video image
- Live feed shows a black or gray screen
- Video feed briefly appears then disappears
- Recorded footage is fine but live view never worked
Likely causes
- CommonApp not given permission to access video or camera features on the phonePhone permission settings can silently block the video feed display.
- CommonWeak connection between controller and drone affecting video specificallyVideo transmission can fail before basic control commands do.
- PossibleCamera lens cover or gimbal cover left onAn easy oversight that blocks the camera's view entirely.
- PossibleApp display setting set to the wrong camera or view modeSome apps have multiple camera or map view toggles.
- Less commonCamera module or its connection to the drone's video system failedWould also typically prevent recorded footage from working.
What to do
- Check that the app has camera and video permissions enabled in the phone's settings.
- Confirm the camera lens cover or gimbal protective cover has been removed.
- Check the app for a camera or view toggle that may be set to the wrong mode.
- Test the connection strength between controller and drone, since video often degrades before control does.
- Restart both the drone and the app, then reconnect.
- Try recording a short clip during a test flight to check if the camera itself works even if live view doesn't.
- If recorded footage is also missing or corrupted alongside no live feed, the camera module may need professional repair.
When to call a pro
If recorded footage is also missing along with no live feed, a drone repair specialist can check the camera module.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.