Printer won't turn on at all

Symptoms

• No lights or sounds when pressing the power button
• Printer was fine before being unplugged, moved, or after an outage
• Power cable or adapter feels warm or loose
• Outlet works fine for other devices

Likely causes

• CommonPower cable or adapter not fully connectedA loose connection at the wall, the printer, or an external power brick can prevent startup.
• CommonDead or faulty outlet or power stripThe issue may be with the power source rather than the printer.
• PossibleFailed internal power supplyLike any electronics, the internal power board can fail over time.
• PossibleExternal power adapter failure (for printers that use one)The adapter itself, separate from the printer, can die.

What to do

1. Confirm the power cable is firmly connected at both the printer and the wall outlet.
2. Plug the printer directly into a wall outlet, bypassing any power strip or surge protector.
3. Test that outlet with a different device, like a lamp or phone charger, to confirm it has power.
4. If the printer uses an external power brick, check for a matching spare to test with if available.
5. Hold the power button for 5–10 seconds in case it's in a deep sleep or stuck state.
6. Inspect the power cable for any visible damage, fraying, or a burnt smell, and replace it if you have a compatible spare.

Tools and parts

• None

When to call a pro

If the outlet and cable check out fine but the printer still shows zero signs of life, the internal power supply has likely failed; for an older or budget printer, replacement is often more practical than repair.

Safety