Symptoms
- Puddle under or behind the machine
- Water dripping from the door during a front-load cycle
- Wet floor near hose connections
- Suds visible in the leaked water
Likely causes
- CommonLoose or worn hose connectionSupply or drain hose fittings can loosen over time or wear out at the washer or wall connection.
- CommonWorn or dirty door gasket (front-load)A torn gasket or one with debris caught in its fold won't seal properly during the wash and spin.
- CommonToo much detergent causing oversudsingExcess suds can force their way past seals and out through vents or the door.
- PossibleOverloading the machineOverfilled loads can push water past the door seal or cause splashing near the top of a top-loader.
- Less commonCracked tub or worn pump sealInternal component wear can cause leaks from underneath rather than visible fittings.
What to do
- Unplug the machine and check the supply hoses at the wall and the back of the washer for looseness, tightening by hand plus a quarter turn.
- Inspect the drain hose connection for a secure fit and no visible cracks.
- On front-loaders, run your hand around the door gasket fold to check for tears or trapped debris and clean it out.
- Reduce detergent to the amount recommended for your water hardness and load size, especially with HE-required machines.
- Avoid overloading the drum beyond the recommended fill line.
- Run a test cycle while watching for exactly where and when water appears if the leak continues.
Tools and parts
- Adjustable wrench
- Towels
- Flashlight
Washer door gasketSearch: “front load washer door gasket seal”
Washing machine hose setSearch: “washing machine supply drain hose”
When to call a pro
If hoses and the door seal check out but leaking continues, an appliance technician should check the tub seal and internal components.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.