Symptoms
- No lights or sounds when pressing start
- Display is completely blank
- Buttons seem unresponsive
- Machine was working before a power blip or being moved
Likely causes
- CommonNot fully plugged in or tripped breakerWashers can pull enough power to trip a dedicated breaker, especially older wiring.
- CommonDoor or lid not fully closedMost machines refuse to start unless the door or lid switch confirms it's closed.
- CommonControl lock or child lock enabledA lock feature can be turned on accidentally, making buttons appear unresponsive.
- PossibleTripped GFCI outletLaundry rooms are often on GFCI-protected outlets that can trip without an obvious cause.
- Less commonFaulty door latch, start switch, or control boardAn internal electrical component may have failed if power and door closure are both confirmed fine.
What to do
- Confirm the power cord is fully plugged in and check the breaker panel for a tripped breaker.
- If the outlet has a GFCI reset button, press it and test the outlet with another device.
- Make sure the door or lid is closed firmly until you hear or feel it latch.
- Check the manual for a control lock symbol and hold the indicated button combination to disable it.
- Unplug the washer for a minute, then plug it back in to reset the control board.
- If it still won't respond with confirmed power and an unlocked door, have a technician check the door latch and control board.
When to call a pro
If power and the door lock are confirmed fine but the washer still won't start, call an appliance technician to check the door latch and control board.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.