Symptoms
- Visible crack, chip, or shattered pattern in the outer or inner glass panel
- May have happened suddenly with a loud pop, often during heating or cleaning
- Glass fragments may be present around the door
- Door may still open and close but glass integrity is compromised
Likely causes
- CommonThermal shock from rapid temperature changeCold liquid or a cold cloth on hot glass can cause it to shatter.
- CommonImpact damageBumping the door with cookware or during moving can crack the glass.
- Less commonManufacturing defect or age-related stressRarely, glass can fail without an obvious external cause.
What to do
- Turn off and unplug the oven and do not use it until the glass is addressed.
- Carefully clean up any glass fragments with gloves and a vacuum, avoiding bare hands.
- Do not attempt to use the oven even briefly with cracked or missing glass panels, since heat and glass fragments pose a burn and injury risk.
- Check whether your model has replaceable door glass panels versus needing a full door replacement, per the manual or manufacturer support.
- Order the correct replacement panel or door assembly for your exact model.
- If you're not confident handling glass and door reassembly safely, have a technician replace it.
Tools and parts
- Gloves
- Vacuum
Oven door glass panelSearch: “oven door glass replacement”
Oven door assemblySearch: “oven door assembly replacement”
When to call a pro
If you're not comfortable disassembling the door or handling replacement glass safely, have an appliance technician replace it.
Safety
Use caution
Broken glass and sharp edges are a cutting hazard; wear gloves when cleaning up and don't use the oven until the glass is repaired.