Control lock or child lock won't turn off

Symptoms

• Display shows a lock icon or 'Loc' message
• Buttons don't respond to normal presses
• Lock was engaged intentionally or accidentally
• Range otherwise seems to be working

Likely causes

• CommonControl lock feature engagedMost ranges have a child-safety lock that disables the panel until deliberately released.
• CommonWrong button combination or hold time attemptedUnlock sequences and hold durations vary significantly by brand and model.
• Less commonControl board glitch keeping lock engagedRarely, a reset is needed to clear a stuck lock state.

What to do

1. Look up your exact model's control lock button, often labeled 'Control Lock,' 'Lock,' or a padlock icon.
2. Press and hold that button for the specific duration listed in your manual, commonly 3 seconds, since a quick tap often won't work.
3. Watch the display for the lock icon or message to disappear, confirming it unlocked.
4. If you don't have the manual, search your exact model number online for the unlock instructions.
5. If the correct button and hold time don't work, power-cycle the range at the breaker for a minute and try again.
6. If the lock still won't release after a proper attempt and a power reset, the control board may need service.

When to call a pro

If the correct unlock sequence and a power reset don't clear it, an appliance technician can check the control board.

Safety