Symptoms
- Problems started immediately after delivery and installation
- May affect ignition, flame size, or flame color
- Range worked fine in the store or seemed fine on delivery
- Installer may have connected the gas line themselves
Likely causes
- CommonRange set up for the wrong gas type (natural gas vs. propane)Ranges usually ship configured for natural gas and need a conversion kit for propane, or vice versa.
- CommonShipping materials or tape left on burners or ignitersProtective tape or foam is sometimes overlooked during unboxing.
- PossibleGas connection not fully open or improperly connectedA newly connected line may have a valve not fully opened or a loose fitting.
- Less commonRange simply needs the anti-tip bracket and leveling done before it sits and seals correctlyAn unlevel range can occasionally affect how components seat.
What to do
- Check your range's specification label or manual to confirm it's configured for the gas type actually supplied to your home.
- Look closely at all burners and the oven interior for leftover tape, foam, or plastic film from packaging.
- Confirm with the installer or your own inspection that the gas line connection is snug and the shutoff valve is fully open.
- Test each burner and the oven individually, noting any pattern to the issues.
- If the gas type is wrong, do not attempt a conversion yourself; this requires a specific kit and professional installation.
- Contact the installer or a technician promptly if issues persist, since this may be a warranty issue on a new appliance.
Tools and parts
- Flashlight
LP conversion kitSearch: “gas range LP conversion kit”
When to call a pro
If the range was installed by a professional, contact them to correct the installation; otherwise call a licensed technician, especially for any gas-type mismatch.
Safety
Use caution
Never attempt a natural gas to propane conversion yourself; this requires the correct kit and a licensed installer.