Labels aren't feeding or printing correctly

Symptoms

• Labels jam or misfeed more than regular paper
• Print is misaligned on the label compared to its printed area
• A label peels or detaches inside the printer
• Printer doesn't recognize the label sheet size

Likely causes

• CommonLabel sheet edges lifting or partially peelingEven slightly lifted label edges can catch on rollers and jam or peel off inside the printer.
• CommonWrong paper type setting selected (not set to 'Labels')Printers often need a specific label mode selected for correct feeding pressure and alignment.
• CommonLabel sheet has been run through the printer beforeA previously printed label sheet with any peeled labels should never be reused, since it easily jams.
• PossibleLabel roll printer not calibrated to the specific label sizeDedicated label printers may need a calibration step for a new label roll size.

What to do

1. Inspect the label sheet for any lifted or curling edges before loading, and don't use a sheet with any peeled labels.
2. Select the correct paper type (Labels) in the print dialog and printer settings before printing.
3. Load labels according to the manufacturer's recommended orientation, usually printed side up and feeding in a specific direction.
4. For roll-fed label printers, run the calibration or 'label detection' routine from the printer's menu after loading a new roll.
5. Print a single test label first rather than a full batch to confirm alignment and successful feeding.
6. Store label sheets flat in a cool, dry place, since humidity and heat can cause edges to lift over time.

Tools and parts

• None

When to call a pro

If a label peels and jams inside the printer's internal rollers, turn off the printer and carefully remove it by hand; if it's wrapped around an internal roller, a repair technician should handle removal to avoid further damage.

Safety