Washing machine feels hot to the touch on the outside

Symptoms

• Cabinet feels noticeably warm or hot after a cycle
• Heat concentrated near the back or motor area
• Smell of warm plastic or electrical odor accompanying the heat
• Heat is new compared to how the machine normally runs

Likely causes

• CommonNormal motor operation heat, especially during long or hot-water cyclesSome warmth from the motor and any internal heating element is expected, particularly on longer cycles.
• CommonPoor ventilation around the machineA machine installed in a tight closet without airflow can retain more heat than normal.
• PossibleOverworking motor from a mechanical resistance issueA worn bearing or belt causing extra friction can make the motor run hotter than normal.
• Less commonElectrical fault such as a failing motor or wiring issueExcess heat paired with an odd smell can indicate a genuine electrical problem needing prompt attention.

What to do

1. Feel for heat right after a cycle versus mid-cycle, since post-cycle warmth from the motor and heater is more normal.
2. Check that the machine has adequate clearance and ventilation, especially in a closet installation.
3. Note if there's any burning or electrical smell accompanying the heat, which is a more urgent sign.
4. Listen for any unusual grinding or straining sounds that might suggest the motor is working harder than it should.
5. If heat is mild and there's no odd smell, this is likely normal operation, especially for hot-water cycles.
6. If you notice a burning smell or excessive heat with unusual sounds, stop using the machine and call a technician.

When to call a pro

If heat is accompanied by a burning smell or unusual sounds, have an appliance technician inspect the motor and wiring before further use.

Safety