Symptoms
- Cycle runs far longer than the estimated time shown
- Timer seems to reset or add time repeatedly
- Drying phase seems to loop
- Load size is larger than usual
Likely causes
- CommonOverloaded drum extending the drying phaseA larger load takes proportionally much longer to dry than to wash, and combo units adjust time based on detected moisture.
- CommonMoisture sensor reading incorrectlyA sensor coated in residue or fabric softener buildup can misread dryness, extending the cycle unnecessarily.
- PossibleCondenser needing cleaningA dirty condenser makes drying less efficient, so the machine runs longer to reach the target dryness.
- PossibleSelected an auto-sensing dry level that's set highA setting like 'extra dry' will always take noticeably longer than 'normal' or 'damp dry.'
What to do
- Reduce the load size for future cycles and see if that shortens the drying phase significantly.
- Clean the moisture sensor strips, usually located inside the drum near the door, with a cloth dampened with a little vinegar to remove residue.
- Clean the condenser or heat exchanger per the manual.
- Check the selected dryness level setting and choose a lower one if extra dryness isn't needed.
- Avoid using too much fabric softener, since residue buildup on sensors is a common cause of this issue.
Tools and parts
- Cloth
- Vinegar
When to call a pro
Call an appliance technician if cycle times stay excessive after cleaning sensors and reducing load size.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.