Symptoms
- Water remains in the drum after a cycle
- Error code related to draining
- Gurgling sound during the drain phase
- Slow or no water leaving the machine
Likely causes
- CommonClogged drain/pump filterLint, coins, and small debris collect in the accessible filter at the base of most units and need periodic cleaning.
- CommonKinked or clogged drain hoseThe hose leading to the household drain can develop a lint clog or get pinched behind the machine.
- PossibleClogged household drain standpipeA blockage downstream of the machine itself can back water up regardless of the machine's own condition.
- PossibleFailed drain pumpA worn or jammed pump motor can't move water out even with clear filters and hoses.
What to do
- Locate the drain filter (usually a small round door at the front base) and place towels down before opening it, since residual water will drain out.
- Remove the filter and clear out lint, coins, or debris, then rinse it clean before reinserting.
- Check the drain hose behind the machine for kinks and straighten it, pulling the machine out carefully if needed.
- Run a drain-only or spin cycle to test whether water now clears properly.
- Check the household drain standpipe or connection point for a separate clog if the machine's own filter and hose are clear.
Tools and parts
- Towels
- Small container for residual water
When to call a pro
Call an appliance technician if clearing the filter and hose doesn't fix draining, since the pump itself may need replacement.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.