Symptoms
- Water dripping inside the room from the front of the unit
- Water pooling on the windowsill or floor indoors
- Water dripping outside is often normal and not a problem
Likely causes
- CommonUnit not tilted slightly toward the outsideWindow units need a slight backward tilt so condensate drains outside instead of into the room.
- CommonClogged internal drain hole or panDust and debris can clog the small drain opening designed to let water escape outside.
- PossibleDirty filter causing excess condensationReduced airflow can cause more moisture to collect than the unit's drain path can handle.
- PossibleFrozen coil that has thawed and produced excess waterMore water than usual right after a freeze-thaw cycle can briefly overwhelm the drain path.
What to do
- Check that the unit is tilted slightly downward toward the outside, typically about a quarter to half inch; adjust the mounting brackets if needed.
- Turn off and unplug the unit, then remove the front cover per the manual to check for a clogged drain hole or pan.
- Clean out any visible dust or debris blocking the drain path.
- Clean or replace the filter to reduce excess condensation buildup.
- If the coil recently had ice on it, allow full thawing time before judging whether leaking continues.
- Reassemble, reinstall with the correct tilt, and monitor for continued leaking during the next cooling cycle.
Tools and parts
- Screwdriver
When to call a pro
If leaking continues after correcting tilt and clearing the drain, replacement is often more practical than repair for a window unit.
Safety
Use caution
Unplug the unit before opening its cover or reaching inside.