Symptoms
- Unusually soggy or lush patch of grass with no other explanation
- Sound of running water audible near the ground when everything indoors is off
- Water meter shows movement with all fixtures off
- Water pressure inside the house may have dropped slightly
Likely causes
- CommonCorrosion or age-related failure of the underground service lineBuried pipe, especially older galvanized or thin-walled copper, can develop leaks after decades underground.
- CommonGround shifting or tree root intrusion damaging the lineRoot growth or soil movement can crack or crush buried pipe over time.
- PossibleDamage from recent digging or landscaping workA leak that appeared suddenly after yard work often traces back to accidental pipe damage during that work.
- Less commonFreeze damage to a shallowly buried linePipe buried above the frost line in a particularly cold winter can crack from freezing.
What to do
- Confirm an active leak using the water meter test: turn off all fixtures and watch for meter movement over 15–30 minutes.
- Look for the wettest or most vibrant grass along the likely path between the street connection and the house.
- Call 811 (or your local utility locate service) before any digging to have all underground utility lines marked, which is often free and required by law.
- Contact a licensed plumber for professional leak detection to pinpoint the exact location before digging, since guessing can lead to unnecessary yard damage.
- Depending on the leak's severity and location, repair options include patching the specific damaged section or replacing the entire service line.
- Check whether your water utility or a service line insurance program covers repair costs, since some municipalities offer this.
- After repair, monitor your next water bill and meter readings to confirm the leak is fully resolved.
Tools and parts
- None (professional detection recommended)
When to call a pro
Call a licensed plumber for professional leak detection and repair of the main service line; always call 811 before any digging.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.