Symptoms
- No flame appears when turning the fireplace on
- Clicking sound from the igniter but no flame
- Pilot light may be out
Likely causes
- CommonPilot light outMany gas fireplaces need a lit standing pilot before the main burner can ignite.
- CommonDead batteries in a remote or wall switchBattery-operated ignition systems won't spark without fresh batteries.
- CommonGas shutoff valve closedA valve behind the fireplace or in the gas line may have been turned off.
- PossibleDirty pilot assembly or thermocoupleDebris or dust can prevent reliable ignition or flame sensing.
- Less commonFailed igniter or control moduleElectronic components can fail with age, especially on units unused for months.
What to do
- Check that the gas valve supplying the fireplace is fully open.
- Replace batteries in the remote control or wall switch, even if they seem to still work.
- Check whether the fireplace has a standing pilot; if so, follow the printed instructions to relight it.
- Listen for a clicking or sparking sound when trying to ignite; no sound at all often points to a dead battery or switch issue.
- Clean visible dust from the pilot assembly area with a soft brush, with the gas off.
- If the pilot lights but the main burner won't ignite, or nothing happens at all after these checks, call a technician.
Tools and parts
- Soft brush
- New batteries
When to call a pro
Call a gas fireplace technician if the pilot won't light, the main burner won't ignite after the pilot is lit, or you suspect a control module failure.
Safety
Use caution
If you smell gas at any point, stop, leave the area, and call your gas utility instead of continuing to troubleshoot.