Symptoms
- App shows no drinking activity despite use
- Bottle light doesn't respond to drinking
- Data appears delayed or inconsistent
Likely causes
- CommonBottle not connected to the app via BluetoothA dropped connection means sensor data can't reach the app in real time.
- CommonSensor needs recalibrationMany smart bottles need an initial calibration with a known amount of liquid.
- PossibleLow battery on the bottle's sensor unitWeak power can reduce sensor accuracy or stop tracking.
- Less commonResidue or buildup affecting the sensorMineral deposits or residue near the sensor can interfere with readings.
What to do
- Open the app and confirm the bottle shows as connected via Bluetooth.
- Charge the bottle's sensor unit if it has a removable battery pack.
- Run the calibration process in the app with a measured amount of water.
- Clean the sensor area gently following the manufacturer's cleaning instructions.
- Restart both the app and the bottle's sensor unit.
- Update the app to the latest version.
- Contact the manufacturer if tracking stays inaccurate after calibration and cleaning.
When to call a pro
This is generally a software or sensor calibration issue rather than hardware, so contact the manufacturer's app support for persistent problems.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.