Symptoms
- No charging indicator when plugged in
- Charges only when held at a certain cable angle
- Charging is extremely slow
Likely causes
- CommonDamaged charging cableFrayed or bent cables often work intermittently before failing completely.
- CommonLint or debris in the charging portPocket lint commonly blocks a full pin connection.
- PossibleUnderpowered charger or cableUsing the wrong wattage charger can cause very slow or failed charging.
- PossibleLoose internal charging port connectorRepeated cable insertion over time can loosen the port's solder connection.
- Less commonBattery failureAn aged or damaged battery may no longer accept a charge at all.
What to do
- Try a different cable and charger, ideally the original or manufacturer-recommended one.
- Inspect the charging port with a flashlight for lint or debris and clean gently with a toothpick.
- Wiggle the cable gently while plugged in to check for a loose port connection.
- Let it charge for at least 30 minutes before assuming there's no progress.
- Try charging from a wall outlet instead of a computer USB port.
- Note if it only charges at a specific cable angle, which points to a loose port.
- If nothing charges it at all, the battery or charging circuit likely needs professional repair.
Tools and parts
- Flashlight
- Toothpick
Replacement charging cableSearch: “charging cable for your handheld gaming device”
When to call a pro
If cleaning the port and trying a different cable doesn't help, especially if it only charges at an angle, a repair shop can resolder or replace the charging port.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.