Symptoms
- Controller doesn't show a charging light in the dock
- Dock light is off or blinking oddly
- Controller charges with a cable but not the dock
- Charging is very slow or intermittent in the dock
Likely causes
- CommonDock not receiving powerCheck the dock's own power cable and outlet.
- CommonController not seated correctly on the charging contactsMisalignment prevents a solid electrical connection.
- PossibleDirty or corroded charging contactsDust or oxidation can block the connection over time.
- PossibleFaulty dock internal circuitryDocks can fail after a power surge or years of use.
- Less commonController's own charging contacts are damagedWould also affect charging in other compatible docks.
What to do
- Confirm the dock itself is receiving power and its indicator light is on.
- Remove and reseat the controller in the dock, checking that it sits flush against the contacts.
- Wipe both the dock's contacts and the controller's contacts with a dry cloth.
- Try charging the same controller with a direct USB cable to confirm the controller can charge at all.
- Test a different controller in the same dock to see if the problem follows the dock or the controller.
- Try a different power outlet or cable for the dock.
- If a known-good controller still won't charge in the dock, the dock likely needs replacement.
Tools and parts
- Dry cloth
Controller charging dockSearch: “controller charging dock for [console model]”
When to call a pro
This is typically a simple accessory replacement and doesn't need professional repair.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.