Software, browsers & email

Video call has echo or feedback

Echo on a call almost always happens when two devices in the same room have their microphones and speakers both active, picking up each other's sound. Muting one device or using headphones fixes it immediately.

Difficulty
Easy
Time
5–10 minutes
DIY cost
$0

Symptoms

  • You hear your own voice delayed after speaking
  • Others report hearing an echo of themselves
  • Loud feedback squeal during the call
  • Echo only happens when multiple people are in one room

Likely causes

  • CommonTwo devices open in the same roomEach device's speaker feeds into the other's microphone, creating a loop.
  • CommonSpeakers set too loud relative to the microphoneMicrophones can pick up sound directly from nearby speakers.
  • CommonNot using headphones with a laptop microphoneBuilt-in mics are close to built-in speakers, making echo more likely.
  • PossibleRoom acoustics causing sound reflectionHard surfaces can reflect audio into the microphone.
  • Less commonApp's echo cancellation not enabledMost apps handle this automatically but a setting can be turned off.

What to do

  1. Have everyone in the same physical room join from just one device, muting the rest.
  2. Lower speaker volume, or switch to headphones or earbuds instead of speakers.
  3. Move the microphone farther from the speakers if using separate devices.
  4. Check the meeting app's audio settings to confirm echo cancellation is enabled.
  5. Mute your microphone when not speaking to reduce feedback loops.
  6. Restart the call if echo continues after adjustments.

When to call a pro

For frequent conference calls in a shared office, consider a dedicated conference speakerphone with built-in echo cancellation.

Safety

Generally low risk

Generally low risk for a careful person. Stop if anything looks different from what this guide describes.

Related guides

Operator provides AI-generated troubleshooting information. It can be wrong. For safety-critical, electrical, gas, structural, medical, automotive safety, or other high-risk problems, consult a qualified professional.