Symptoms
- Message specifically mentions a corrupted profile or temporary profile
- Desktop looks default/empty, missing your usual icons and personalization
- Files that should be on the desktop or in Documents appear missing
- Settings and installed program shortcuts you expect are gone
Likely causes
- CommonUser profile registry data corruptedWindows stores profile information in the registry, and damage there is a very common cause of this issue.
- CommonImproper shutdown or crash while the profile was loading/savingInterrupting Windows at the wrong moment can corrupt profile data.
- PossibleDisk errors affecting the profile's filesFile system corruption specifically in the user's folder can trigger this.
- PossibleA Windows update or system change affecting profile loadingCertain updates have occasionally caused profile loading issues.
- Less commonMalware affecting user profile dataSome malicious software can corrupt or interfere with profile loading.
What to do
- First, restart the computer once, since a temporary profile message can sometimes be a one-time glitch that clears on the next boot.
- If it recurs, sign in with an administrator account (if you have a separate one) to access the Registry Editor and check the affected profile's status.
- In Registry Editor, navigate to 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList' and look for entries with '.bak' appended to a security identifier matching your account, which indicates a profile load issue Windows is aware of; this step requires care since it's a system-level edit.
- If you're not comfortable editing the registry, create a new local user account through Settings > Accounts > Family & other users, and sign into it to confirm normal profile behavior.
- If the new account works fine, plan to migrate your personal files from the old, corrupted profile's folder (usually still accessible under C:\Users\[oldname]) into the new profile.
- Copy over Desktop, Documents, Pictures, and other personal folders manually rather than the entire profile folder, to avoid carrying over whatever corruption caused the original issue.
- Reinstall or reconfigure programs under the new profile as needed, since some program settings are tied to the specific profile.
When to call a pro
Editing the registry to fix a corrupted profile carries some risk if done incorrectly; a technician can perform this repair or safely migrate your data to a new profile.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.