Symptoms
- You hear your own voice echoed back during calls
- Others hear a loud high-pitched squeal
- Echo happens only when speakers are used, not headphones
- Multiple participants report hearing an echo of one specific person
Likely causes
- CommonSpeaker audio being picked up by the microphoneWhen using speakers instead of headphones, the mic can pick up the call audio and send it back, creating an echo.
- CommonMultiple devices in the same room joined to the same callTwo open microphones/speakers in the same room create feedback loops.
- PossibleMicrophone volume or gain set too highAn overly sensitive mic picks up more ambient and speaker sound.
- PossibleApp's echo cancellation disabled or malfunctioningMost call apps have built-in echo cancellation that can occasionally fail or be turned off.
- Less commonHard, empty room causing sound reflectionRooms with lots of bare walls and no soft furnishings can create acoustic echo even with good equipment.
What to do
- Switch from speakers to headphones or a headset, which eliminates most echo immediately by keeping call audio out of the mic.
- If multiple people in the same room are on the same call, have all but one mute their microphone and speakers.
- Lower the microphone input volume/gain slightly in system or app sound settings.
- Check the app's audio settings for an echo cancellation or noise suppression option and make sure it's enabled.
- Move the microphone farther from the speakers if they must both be used.
- Restart the call app, since a settings glitch can occasionally disable echo cancellation.
- If echo persists even with headphones, test a different microphone to rule out a hardware issue.
Tools and parts
- Headset or headphones
Headset with built-in micSearch: “USB headset with noise canceling mic”
When to call a pro
If switching to headphones doesn't stop the echo and it happens across multiple apps, have the microphone tested on another computer to rule out a hardware fault.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.