Symptoms
- Picture shows on the TV/monitor but no sound comes from it
- Sound still plays from the laptop speakers
- Sound worked before but stopped after a reboot
- Audio cuts in and out over HDMI
Likely causes
- CommonWrong audio output device selectedWindows and Mac don't automatically switch audio output to HDMI just because video is being sent that way.
- CommonTV/monitor doesn't have speakers enabled or mutedSome displays default to muted or have a separate audio output setting.
- PossibleHDMI cable or port issueSome cables or ports can carry video but have a faulty audio channel.
- PossibleOutdated graphics or audio driverHDMI audio relies on both graphics and audio drivers working together correctly.
- Less commonDisplay doesn't support audio over that specific inputSome monitors only support audio over certain input types.
What to do
- Right-click the sound icon in the taskbar (Windows) or open Sound settings and select the TV/monitor's HDMI audio as the output device.
- Check the TV/monitor's own volume and mute settings, and confirm the correct input source is selected.
- Try a different HDMI cable and port to rule out a faulty connection.
- Update graphics and audio drivers from the manufacturer's website.
- Restart the computer with the HDMI cable already connected.
- If using a soundbar or receiver in between, confirm ARC/eARC settings if applicable.
- Test another device (like a game console) on the same HDMI input to confirm the display's audio works at all.
Tools and parts
- None
Replacement HDMI cableSearch: “high speed HDMI cable”
When to call a pro
If audio still doesn't come through after selecting the right output and trying a new cable, and other devices work fine on that input, the laptop's HDMI audio circuitry may need professional diagnosis.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.