Symptoms
- Wi-Fi icon shows connected, then disconnects on its own
- Internet works fine on other devices but drops specifically on the Mac
- Reconnecting manually works temporarily before it drops again
- Drops happen more in certain rooms or at certain times
Likely causes
- CommonRouter or modem needing a restartRouters can develop temporary glitches that a simple restart clears.
- CommonWi-Fi interference from other devices or networksCrowded 2.4GHz bands especially are prone to interference.
- PossibleOutdated network location or corrupted Wi-Fi settings on the MacCached network preferences occasionally become inconsistent.
- PossiblemacOS or router firmware needing an updateBugs in either can cause connectivity issues that get fixed later.
- Less commonA failing Wi-Fi card or antenna (less common)This is more likely if drops happen regardless of location or router.
What to do
- Restart your router and modem by unplugging them for 30 seconds, then plugging back in.
- Check if other devices on the same Wi-Fi network also have issues, which would point to the router rather than the Mac.
- Update macOS in System Settings > General > Software Update.
- Forget the Wi-Fi network in System Settings > Wi-Fi > Details, then reconnect and re-enter the password.
- Turn Wi-Fi off and back on from the menu bar to reset the connection.
- Move closer to the router temporarily to rule out signal strength as the cause.
- Check your router's admin settings for firmware updates.
- As a deeper reset, remove the Wi-Fi-related system files (SystemConfiguration preference files) with guidance from Apple support, or reset network settings via a fresh network location.
Tools and parts
- None required
When to call a pro
If Wi-Fi drops only on this Mac despite a stable router and updated software, an Apple Store or repair shop can test for a failing Wi-Fi card.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.