Symptoms
- Message says the app 'cannot be opened because it is from an unidentified developer'
- Double-clicking the app does nothing but show this warning
- The app was downloaded directly from a website rather than the App Store
- Other apps open normally without this warning
Likely causes
- CommonThe app isn't notarized or signed with an Apple Developer certificateThis is normal for many legitimate apps distributed outside the App Store.
- CommonmacOS's Gatekeeper security feature blocking the app by defaultThis is intentional behavior, not necessarily a sign of a problem.
- PossibleThe app was downloaded from an untrusted or unofficial sourceIn this case, the warning may be pointing to a real risk worth taking seriously.
- CommonA quarantine flag automatically applied to files downloaded from the internetmacOS tags downloaded files this way regardless of the app's legitimacy.
- PossibleAn older version of the app not updated for current macOS security requirementsSome abandoned or outdated apps trigger this more readily.
What to do
- Confirm the app came from a source you trust (the developer's official website, not a random download site) before proceeding.
- Right-click (or Control-click) the app icon and choose Open instead of double-clicking.
- Click Open in the dialog that appears, which only needs to be done once for that specific app.
- If that doesn't show an Open option, go to System Settings > Privacy & Security and look for a message about the blocked app, then click 'Open Anyway.'
- Enter your Mac's password or use Touch ID to confirm you want to allow the app.
- The app should now open normally in the future without repeating this warning.
- If you're unsure about the app's legitimacy, don't override the warning and instead look for the app on the App Store or verify the developer's official site.
- For repeated or many similar warnings, check that you're downloading software from official sources going forward.
Tools and parts
- None required
When to call a pro
This is a simple security setting; professional help isn't needed unless you suspect the app itself is malicious, in which case don't open it at all.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.