Symptoms
- Colored or white lines across part or all of the screen
- Lines change or disappear when the lid is opened at a different angle
- Lines appeared after the laptop was dropped, bumped, or closed on something
- Lines are constant regardless of what's on screen
Likely causes
- CommonLoose display cable at the hingeThe ribbon cable connecting the screen to the motherboard runs through the hinge and can loosen with repeated opening and closing.
- CommonPhysical pressure or impact damage to the panelClosing the lid on an object or dropping the laptop can crack an internal layer.
- PossibleFailing LCD panel from age or manufacturing defectPanels can develop lines over time even without an obvious impact.
- Less commonLoose GPU or motherboard connection (rare)On rare occasions, internal graphics hardware issues cause line artifacts.
What to do
- Gently move the laptop lid to slightly different angles to see if the lines shift or change, which points to a cable connection issue.
- Connect the laptop to an external monitor; if the external display is clean, the problem is isolated to the laptop's screen or its cable, not the graphics hardware.
- Check for any recent drops, bumps, or objects that may have been on the keyboard when the lid was closed.
- Avoid pressing on the screen itself, and keep the lid fully supported when opening and closing it.
- If comfortable with basic laptop disassembly and the device is out of warranty, the display cable connector at the motherboard and screen can sometimes be reseated.
- If external display is clean and lines persist regardless of lid angle, plan on a screen or cable replacement.
Tools and parts
- None (or screwdriver set for advanced reseating)
Laptop LCD screen replacementSearch: “[laptop model] LCD screen replacement”
When to call a pro
If the external monitor test is clean and the lines change with lid angle, a laptop repair shop can reseat or replace the internal display cable, which is often cheaper than a full screen replacement.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.