Symptoms
- 'Network path not found' or similar error
- Drive appears in the list but won't open
- Prompted for credentials that should already be saved
- Worked yesterday, not today
Likely causes
- CommonHost computer sharing the folder is asleep or turned offA shared folder is only accessible while the hosting computer is on and awake.
- CommonSaved login credentials for the share are outdatedIf the password on the host account changed, saved credentials on other devices break.
- CommonDevices are on different networksLocal network shares typically require both devices on the same Wi-Fi or LAN.
- PossibleSharing permissions changed on the host folderPermission settings control who can access a shared resource.
- PossibleNetwork discovery turned offThis setting must be enabled for devices to find each other locally.
What to do
- Confirm the computer hosting the shared folder is turned on, awake, and connected to the network.
- Confirm both devices are on the same Wi-Fi network, not a guest network or different band.
- Remove and re-enter saved credentials for the shared drive.
- Check that network discovery and file sharing are turned on in network settings on both devices.
- Verify the folder is still shared and check the permission list on the host computer.
- Restart both devices and try reconnecting.
When to call a pro
For a business network with multiple shared drives and users, an IT professional can review permissions and network setup more thoroughly.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.