Symptoms
- Recording button does nothing when clicked
- Recording starts but the saved file is empty or very short
- Permission prompt appears repeatedly
- Recorded video has no audio
Likely causes
- CommonScreen recording permission not granted to the appModern operating systems require explicit permission for screen capture.
- CommonInsufficient disk spaceVideo recording requires ongoing free space to write the file.
- CommonAudio source not selected for recordingScreen and audio capture are sometimes controlled by separate settings.
- PossibleRecording software needs updatingOlder versions can have bugs affecting capture reliability.
- Less commonAntivirus or security software blocking screen captureSome security tools restrict screen recording as a privacy protection.
What to do
- Check your operating system's privacy settings for Screen Recording permission and enable it for the app you're using.
- Fully quit and reopen the recording app after granting permission.
- Check available disk space before starting a long recording.
- Confirm the correct microphone or system audio source is selected in the recording settings.
- Update the recording software to its latest version.
- Try a different recording app to isolate whether the issue is app-specific.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.