Washer stopped mid-cycle after a power outage

Symptoms

• Cycle was interrupted by a power loss
• Display is blank or shows an error after power returns
• Door may be locked with water still inside
• Machine doesn't automatically resume

Likely causes

• CommonNormal interruption requiring a manual restartMost machines simply need the cycle restarted or resumed once power is back.
• CommonWater still in the drum preventing door unlockSafety features keep the door locked if water hasn't fully drained, even after power returns.
• PossibleControl board reset losing track of cycle progressSome machines can't resume a partial cycle and need to be restarted from the beginning or a drain/spin option.
• Less commonGenuine control board fault from a power surgeA significant power surge during the outage can occasionally damage electronic components.

What to do

1. Check the display for any error code and note it before doing anything else.
2. If the door is locked, try selecting a drain or spin-only option to clear any remaining water first.
3. Once drained, most machines will allow the door to open; if still locked, wait a few minutes as some models have a delay.
4. Restart the wash from the beginning if the cycle can't resume, especially for a load that never got fully washed.
5. If a surge protector isn't already used for the washer, consider adding one to protect against future outages.
6. If the machine shows no signs of life or a persistent error after power is restored, have a technician check the control board.

When to call a pro

If the machine shows no signs of life or a persistent error after power is restored, an appliance technician can check the control board for surge damage.

Safety