Symptoms
- Chain sags below the bar after cutting
- Chain comes off the bar during use
- Rattling noise while cutting
- Chain was tight, now loose again within minutes
Likely causes
- CommonBar nuts not tightened after adjusting tensionTension was set but the nuts were never fully retorqued.
- CommonNormal chain stretch when new or hotNew chains stretch during break-in, and all chains loosen slightly as they heat up.
- PossibleWorn drive links or stretched chainAn old, stretched chain won't hold proper tension even when adjusted.
- PossibleWorn bar railsSpread bar rails let the chain sit loosely even at correct tension settings.
- Less commonFaulty tensioning screw or mechanismA stripped or broken tensioner adjuster can't hold position.
What to do
- Let the saw cool, then engage the chain brake and remove the plug boot before adjusting.
- Loosen the bar nuts slightly, then use the tensioning screw to take up slack until the chain sits snug against the bottom of the bar.
- Pull the chain around by hand; it should move freely with no sag, but not be so tight it binds.
- Retighten the bar nuts firmly while holding the bar tip up.
- Check tension again after a few minutes of cutting, since new or hot chains often loosen further.
- Inspect the chain for stretched links or the bar for spread rails if it won't hold tension repeatedly.
- Replace the chain and inspect the bar if stretching is beyond the tensioner's adjustment range.
Tools and parts
- Bar wrench / scrench
- Gloves
Replacement chainSearch: “chainsaw replacement chain”
Guide barSearch: “chainsaw guide bar replacement”
When to call a pro
If the bar rails are visibly spread or the tensioner mechanism is stripped, have a saw shop replace the bar or tensioner assembly.
Safety
Use caution
Always engage the chain brake and let the bar cool before adjusting tension; never adjust with the engine running.