Symptoms
- No sound at all when strumming, though the amp is on
- Sound cuts in and out when the cable is wiggled
- Faint crackling but no clear tone
- Amp works fine with a different guitar or cable
Likely causes
- CommonBad or unplugged instrument cableCables are the most failure-prone link; a broken internal wire can cause total silence or intermittent sound.
- CommonGuitar volume or tone knob turned downIt's easy to bump a knob to zero without noticing, especially on guitars with multiple controls.
- CommonAmp channel, volume, or input selected incorrectlyMany amps have a channel switch or a second input that must match the cable used.
- PossibleWorn output jack on the guitarThe jack's internal contacts can wear out or get bent, breaking the connection.
- PossibleDead or disconnected pickup selector switchIf the pickup selector is between positions or the switch is faulty, no signal reaches the output.
What to do
- Try a different, known-good instrument cable first; this fixes the problem more often than anything else.
- Check that both guitar volume and tone knobs are turned up, and try each pickup selector position.
- Confirm the amp is on the correct channel and its own volume and gain are turned up.
- Plug a different instrument into the same amp and cable to isolate whether the problem is the guitar or the amp.
- Wiggle the cable where it plugs into the guitar to check for a loose or worn output jack; a crackling sound points to this.
- If comfortable, open the guitar's control cavity and look for a wire that has come unsoldered from the jack or switch.
- Try headphones or a different amp/interface to further narrow down guitar versus amp.
Tools and parts
- Spare instrument cable
- Small screwdriver (to open control cavity)
Instrument cableSearch: “guitar instrument cable”
Output jackSearch: “guitar output jack replacement”
When to call a pro
If you find a disconnected wire inside the guitar and aren't comfortable soldering, a guitar tech can resolder it quickly and cheaply.
Safety
Generally low risk
Generally low risk for a careful person. Stop if anything looks different from what this guide describes.